AccessUpdated July 14, 20265 min

How Stairs, Elevators, and Long Carries Affect a Move

Access changes the work even when the furniture list stays the same.

Direct answer

In the current planning policy, access above 15 steps without an elevator can trigger a stair fee and a time multiplier. A medium or long truck walk adds time rather than a hidden percentage surcharge.

Planning information only. Confirm route, inventory, access, written moving documents, and applicable rules before booking.

Pickup and destination access are entered separately

Elevator access removes the configured stair multiplier and fee

Long walks are expressed as added minutes

Access choices in the estimator

ChoicePlanning interpretation
Ground floorNo stair adjustment
ElevatorBuilding elevator available
1 flightUp to 15 steps
2 flights16–30 steps; configured loading/unloading multiplier
3+ flights31+ steps; higher configured multiplier

Why the truck walk matters

A loading dock beside an elevator is different from street parking followed by a 150-foot hallway. The estimator asks for the longest practical walk at either address and adds a disclosed time allowance.

Confirm building rules before move day

  • Reserve the elevator and loading dock
  • Confirm allowed moving hours
  • Arrange a Certificate of Insurance when required
  • Share gate codes and parking restrictions

Frequently asked questions

Does one flight automatically add the configured stair fee?

No. The current threshold is more than 15 steps, and the fee also depends on elevator availability under the configured policy.

What if I do not know the walking distance?

Choose Not sure. The estimate will disclose that access is still unconfirmed rather than invent a precise value.

Continue planning

Turn the guide into a route-specific estimate.

Enter the two addresses, describe the move in one message, and review the itemized planning range before sharing contact details.

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